In the early 1990s, The WorkingBuildings Companies recognized that the technological complexities in building technology, along with expanding program management, had led to an ineffective and disconnected design and construction process. Along with the specialization of tools and techniques, there also came specialization of roles. No longer was there one designer, one contractor, and one final user. Instead, the traditional roles in design and construction projects were broken into myriad of highly segmented, narrowly defined responsibilities, operating independently without integrated quality control. With so many team members and the growing demands on schedule and budget, the overall quality of the work suffered.
As a result of this degradation of quality, buildings functioned with less reliability and were consuming ever-increasing amounts of energy, water and natural resources. The results manifested in escalating capital and operational budgets and with assets losing value at an alarming rate. Ultimately these buildings become a burden to the Owner and environment.
Many of these issues stem from a disconnect between the Owner’s Project Requirements and the delivered end product. The WorkingBuildings Companies is a diversified firm born out of the need to understand the Owner’s intent and the steps necessary to deliver a successfully completed, fully functional facility.
In essence, we formed to be the quality assurance champion that the design and construction process of segmented responsibilities needs to ensure quality maintains its presence when pressures on cost and schedule rise.